Your ESG Standards Aren’t Optional (Neither Are Ours)

Your commercial cleaning partner should help reduce environmental impact, treat workers fairly, and operate with full transparency and compliance. That's why cleaning your site is just the beginning of what we do at In-Tec. We’re here to back up your ESG commitments in all the places other cleaners cut corners.

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Your ESG Values Deserve a Committed Partner Who Won’t Let Them Slip

You’ve done the hard work. You’ve made ethical sourcing non-negotiable, prioritised fair labour, and committed to sustainability beyond lip service. ESG isn’t a box you tick. It’s part of how your business shows up in the world.

But for too many organisations, that commitment falls apart when it reaches their supply chain… especially in commercial cleaning. Sham contracting. Greenwashing. Poor oversight. Compliance failures. Zero accountability. It can be hard to tell whether your cleaning partner is helping or quietly hurting your ESG goals, until something goes wrong.

That’s where we come in.

At In-Tec, ESG isn’t a promise we make to win work. It’s the way we work. Always has been.

  • Environmental: We reduce waste, choose safer products, and use equipment that delivers results without damaging the planet.
  • Social: We don’t exploit cheap contractors. We employ, train, pay fairly, and treat people with respect — because that’s the baseline, not the bonus.
  • Governance: We’re transparent, compliant, and proactive. You’ll never have to chase us for documentation, accountability, or the truth.

When you partner with In-Tec, you’re not compromising your values. You’re reinforcing them in one of the places where they’re most visible and most vulnerable.

Environmental Sustainability Without Compromise

You want a clean site, but not at the expense of your environmental and sustainability goals. And yet, far too many commercial cleaners still rely on outdated systems that waste water, chemicals, and energy. All while delivering surface-level results.

At In-Tec, we’ve taken a different path. We’ve invested in smarter equipment, safer methods, and chemical-free alternatives that reduce environmental impact while achieving true hygiene outcomes, because the two shouldn’t be at odds.

Here’s what environmental responsibility looks like in practice:

  • We’ve moved beyond mop-and-bucket systems. Traditional methods remove as little as 40% of dirt and bacteria. Our iMops deep clean and disinfect more effectively while using significantly less water and chemical input.
  • We use the Tersano SAO system. Tersano a chemical-free cleaning solution that converts ordinary tap water into a powerful, safe, and sustainable sanitiser. It reduces chemical exposure for both your people and our cleaners while eliminating single-use plastics.
  • Our refillable dosing systems and microfibre technologies cut down on waste, airborne irritants, and unnecessary plastic.
  • We offer service scopes aligned to your sustainability goals. From green cleaning standards to support for NABERS or Green Star compliance, we will work with you to achieve your standard.

"Clean” isn’t just how it looks, it’s how it’s done. It's how it’s achieved, who’s responsible for it, and what it costs the environment to get there.
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Social Responsibility + Cleaning with Conscience

You expect your suppliers to reflect your values, especially when it comes to how people are treated. But in commercial cleaning, exploitation is still common practice. Sham contracting. Wage theft. No oversight. And little to no regard for the actual humans doing the work.

We’ve seen the inside of this industry. And we’ve chosen to do things differently… even when it’s harder.

Here’s what social responsibility looks like at In-Tec:

  • We don’t use contractors. Every cleaner we send to your site is an employee. That means superannuation, paid leave, insurance coverage, job security, and proper onboarding.
  • We refuse to participate in sham contracting. More than 90% of commercial cleaners engage in this inhumane and illegal practice. We are not one of them.
  • We pay properly, always. That includes base rates, penalties, and entitlements. Not the “award when it suits us” model others use.
  • We provide structure, training, and respect. Each of our cleaners are supported with systems, supervisors, and a pathway to growth. They're given the tools to succeed and be proud of their work.
  • We protect our cleaners’ dignity. Our cleaners are the heart of In-Tec. They’re part of your site’s success, and they know it. That’s why our retention rates are high, and our people stay proud.

When you treat people right, they do better work. That’s the standard your business deserves, and it’s the one we’ve held ourselves to since day one.

Governance, Transparency, + Accountability

When you outsource commercial cleaning, you're entrusting your compliance, your risk profile, and your reputation to an external partner. In highly regulated industries like healthcare, education, aged care, and public infrastructure, that decision carries serious weight.

And yet, commercial cleaning is still one of the most overlooked points of vulnerability. Documentation gaps, poor site oversight, insurance grey areas… too many providers create risks you won't catch until it's too late.

Here’s what governance and transparency looks like with In-Tec:

  • We’re audit-ready by default. Our internal systems are structured to align with yours. This includes detailed site reporting, training, safety logs, and digital sign-offs that support whatever audit trail you’re working within.
  • We provide clear, upfront documentation, no chasing required. That includes current WorkCover certificates, public liability insurance, site risk assessments, and employment verification. We share what others hide, because transparency isn’t optional.
  • We don’t disappear behind the contract. We own our commitments and show up to them with consistency, responsiveness, and clear escalation pathways when issues arise.
  • We log everything. Every completed clean, every site check, every incident, and every corrective action, because records aren’t just about covering ourselves, they’re about protecting you.
  • We know how governance affects procurement. Your stakeholders and legal team don’t want vague promises. They want measurable performance, documented proof, and assurance that you’re not introducing risk into your supply chain.

You shouldn’t have to micromanage your cleaner to meet your own compliance standards. With In-Tec, you don’t. We operate transparently, stay accountable, and help you deliver the level of governance your business expects.
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What We Promise, We Deliver

These are the commitments you can count on from us—clear communication, reliable service, and a partner who puts your business first. Here’s everything you can expect when we work together.
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Accountability Always

Your commercial cleaner should care about your satisfaction as much as you do. They should want your feedback. Not just when it’s good, but also especially when it’s not.

READ THE ARTICLE
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About Our Contracts

When a cleaning company avoids formal agreements, they’re shielding themselves from accountability—and you’re left exposed to unreliable service and costly problems.

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Our Promises to You

At In-Tec, we’ve built our business on six core promises we keep to our clients. These aren’t just words on a website. They’re commitments we live by every single day. 

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Case Study: Car Dealership Achieves $480,000 ROI with In-Tec

This Brisbane car dealership has a main dealership that includes two large buildings (as well as several small site buildings), two off-site service centres, and a second large used car dealership. At first, their team was sceptical about whether investing more in cleaning would really make a difference. But by the end of the first year, they could see the impact:

  • 11% productivity gain
  • $660,000.00 productivity gain
  • $120,000.00 increase in cleaning cost
  • $480,000.00 net return to the client.

Whilst these numbers are impressive, let's talk about the story behind them, as their story (and their concerns) may be a familiar to some of you.

READ THE SUCCESS STORY
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"If you’ve put serious work into your ESG commitments, then you already know it’s not just about having the right policies. It’s about what happens on the ground. That’s where a lot of commercial cleaning providers start to fall short. At In-Tec, we’ve structured everything (from how we hire and train our people, to the products we use and the reports we give you) to uphold the standards your team already lives by. Because ESG can’t stop at the front door. And neither should your expectations."
Paul Schokker
Co-founder, Managing Partner
In-Tec Commercial Cleaning
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